Terms & Conditions

RETURNS & REFUNDS

We do not offer refunds. Returns will be issued a store credit if return policy is met. Please refer to our Returns Policy here. Postage costs of returns are at the expense of the customer. Our returns policy is in compliance with Australian Consumer Law and the ACCC. 

GIVEAWAY COUPON/STORE CREDITS:

Not to be used in conjunction with any other coupon codes/credits. Voucher is only valid for 3 years. Cannot be refunded for cash. Cannot be extended, if coupon expires or the voucher has been lost.

Orders purchased using store credit are final and cannot be returned. Please choose carefully.

If your new order falls below AUD$120 after the store credits have been applied, you will be charged for postage. Free shipping in Australia is only eligible on new orders where the total exceeds AUD $120 after deducting the applied code/store credit/gift card. If your order total remains below AUD $120 after applying code/store credit/gift card, shipping charges will apply.

This rule also applies for international orders over the amount of AUD $150 (New Zealand) and AUD $200 (United States, Canada and Asia).

PROMOTION:

When a promotion is launched, existing or previous orders are not valid for offer. Coupon/discount code must be applied in cart at checkout to claim in order. Order will be cancelled and will not be sent out if customer persists.

Items being sold at clearance prices are final sale with no exchange or refunds permitted unless faulty.

STOREWIDE SALE:

Only applies to full priced items. excludes sale, gift card and pre order items. Existing or previous orders are not valid for offer. No further discount codes allowed, any orders found using further discounts will be cancelled without notice. By Amica has the rights to extend offer periods without notice.

SHIPPING VIP COUPON:

Not to be used in conjunction with any other coupon/credit. Excludes sale items. Previous orders are not valid for offer.

E-GIFT CARDS:

Please note that Pay Later payment options such as AfterPay are not applicable for purchase of E-Gift Cards.

CUSTOMER TESTIMONIALS & SELFIES

By Posting on the By Amica Facebook Group wall or inbox(s), you agree that By Amica owns the rights and can use any images, testimonials or customer commentary as needed for internal or promotional purposes.

ACCEPTANCE

The website is operated by Dee Tee Fashion PTY LTD, trading as, By Amica (ABN: 52 621 191 866) (we, us, our). Your use of the website constitutes your agreement to the Terms and Conditions set out below.

We reserve the right to amend the Terms and Conditions at any time and without notice.

ORDERS

Purchased made on this website by you for a particular product for the specified price at the time the order is placed binds you to these Terms and Conditions.

We reserve the right to accept or reject your order for any reason including but not limited to an error in the pricing, stock shortages, an incorrect description, or an error made by you.

PRICES

Product and service prices and any other charges displayed on the website are in Australian Dollars (AUD) and are current at the time of posting but are subject to change at any time.

GOODS AND SERVICES (GST) AND OTHER AUSTRALIAN TAXES

Prices displayed on this website are inclusive of the Australian GST applied at the rate of 10%. They exclude all foreign taxes, VATs and customs and excise duties.

We relinquish title of the products you order when full payment has been made inclusive of Australian GST and delivery has been made to or collected by a postal service.

INTERNATIONAL FEES, CUSTOMS & DUTY TAXES

Please note that the freight/shipping fee charged by our company solely covers the cost of shipping the item(s) from our facility to the designated delivery address. It is important for customers to understand that this fee does not include any international taxes, customs duties, or any other fees that may be required by the destination country.

All responsibilities for additional charges - including but not limited to taxes, customs duties, and fees associated with the collection of the parcel - rest with the recipient. Our company is not responsible for any such additional costs that may arise during the process of shipping and delivery. As customs policies vary widely from country to country, we highly recommend that our customers contact their local customs office for further information on the specifics of these charges.

We strive to ensure a smooth and transparent shipping process, but it is crucial for recipients to be aware of and prepare for any additional expenses that may occur. Understanding and complying with the destination country’s customs regulations is essential to avoid delays or unexpected charges. Our team is always here to assist with shipping inquiries, but the liability for the parcel and any further fees, customs, or charges associated with its collection are solely the recipient's responsibility.

LOST PACKAGES

We do not accept responsibility for lost orders as a result of a third party’s negligence or otherwise, so far as we can provide proof of shipment. If your order is missing, please contact us immediately.

INTELLECTUAL PROPERTY

The material on the website, including the photographs, design, text, images and graphics comprised in the website and the selection and layout of the website remains the property of By Amica and protected by Australian laws. You are authorised to download, view, copy and print any content on the website for personal, informational and non-commercial purposes only. However, you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute the content of the website in any way other than as permitted under these Terms without the written express consent of By Amica.

GOVERNING LAW

The Terms of Use are governed by and understood in accordance with the laws of the State of New South Wales, Australia. You unconditionally submit to the jurisdiction of the Courts of the New South Wales.

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