FAQ

ORDERS

PREORDERS

Any order that includes a preorder item will be dispatched once it has arrived in the office. If you are intending to purchase other in-stock items, we recommend you to create a separate order for your desired preorder items. All delivery dates are estimates only and may change due to shipment/production delays.

Note: All items purchased on preorder can only be cancelled for a store credit. No discount codes can be applied to our preorder items unless specified. If you change your mind while waiting, kindly send us a message on LiveChat on the website so we can organise postage for your preorder item. Any free postage only applies to your original order.

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