Careers

Community & Customer Care Assistant
The Community and Customer Care Assistant will report directly to our Brand Manager and be at the heart of bringing our āYour Friend in Fashionā promise to life! Youāll be the go-to person for delivering quick, friendly and helpful responses when our customers reach out through social media, phone, email, or even during their showroom visits at our office warehouse. Itās all about making every interaction feel personal and fabulous!
How youāll contribute:
- Responding to customer and community queries via email, phone, and social media with warmth, care and confidence
- Assisting and guiding customers during showroom appointments, creating memorable face-to-face experiences
- Resolving customer disputes with care and effectiveness, ensuring quick resolutions on all platforms
- Making genuine connections and helping women of all ages, shapes and backgrounds feel empowered and confident in their style
- Sharing customer feedback and insights with our in-house design team to help shape future collections
- Occasionally get in front of the camera for our social media content, showing our customers the faces behind the brand
- Supporting the team with admin tasks, return processes and occasional operational issues as needed
What you'll bring to the team:
- Minimum one year in fashion retail experience with online/office customer service experience in a fashion environment desirable
- Reliable and consistent work ethic
- An interest in fashion and styling
- Ability to engage and connect with a diverse range of customers
- Ability to come across bubbly and personable in written and verbal communication
- Confidence in managing multiple systems and tasks simultaneously
- Ability to work in a face-paced environment autonomously and as part of a small growing teamĀ
- Willingness to learn and develop from senior team members and grow with business
Why youāll love working here:Ā
- Be part of a fast-growing brand where your voice and work truly matter
- Generous staff discounts on all full-priced styles
- Fun team outings and regular office celebrations (think dress-up days, cake, and themed events!)
- A relaxed, friendly, and empowering workplace culture
- Opportunities to grow and develop your career in a supportive environment
Sound like a fit?
Weād love to hear from you! To apply, please send your CV and a cover letter to marta@byamica.com telling us why youād love to join the team and what makes you the perfect match. Video cover letters are welcome (and encouraged)
Marketing Interns
DIGITAL MARKETING INTERNSHIP PROGRAM
The Role
You will report to the Marketing Coordinator and assist the marketing team in creating marketing content and execute marketing plans. You will be working across various digital channels including social media platforms.Your responsibilities will include, but are not limited to
- Pitch relevant ideas to the marketing team
- Assisting in the creation of engaging social media content
- Engaging and interacting on social media including on Instagram and Facebook
- Assist in fashion photoshoots
- Assist with sourcing and executing collaborations with influencers
- Assisting in the creation of graphics and other marketing material
- Analyse the effectiveness of marketing plans
The right candidate must
- Have a good knowledge of the social media landscape, particularly Instagram and Facebook
- Have sound photo editing skills (experience with Adobe Creative Cloud will be highly regarded)
- Have a good eye for detail
- Be hard-working and motivated and with a good ability to multitask
- Be passionate about fashion and be willing to bring new ideas to the table
- Candidates must be available to join our fun and creative team 2-3 days a week for a 3-month period. While this is an unpaid internship, we can credit the internship to relevant study requirements/subjects.
This is a great opportunity for any students interested in fashion who are looking to grow their understanding of marketing in a fast-paced and creative environment! So, if this sounds like you, email a cover letter and CV to dee@byamica.com
Graphic Interns
DIGITAL MARKETING INTERNSHIP PROGRAM
The Role
You will report to the Graphic Designer and assist the marketing and graphics team to create and edit marketing assets and materials.Your responsibilities will include, but are not limited to
- Assisting with both website and social media content creation including taking flat lays
- Assisting the graphics team with editing photoshoots
- Assisting in the creation of promotional graphics and other marketing materials
The right candidate must
- Have knowledge of Adobe Creative Cloud ā particularly Photoshop and Lightroom
- Have a good eye for detail
- Be hard-working and motivated and with a good ability to multitask
- Be passionate about fashion and be willing to bring new ideas to the table
Candidates must be available to join our fun and creative team 1-2 days a week for a 3-month period. While this is an unpaid internship, we can credit the internship to relevant study requirements/subjects.This is a great opportunity for any students interested in fashion who are looking to grow their understanding of marketing in a fast-paced and creative environment! So, if this sounds like you, email a cover letter and CV to dee@byamica.com