Our BIG SECRET SALE promo sale has ended and we are thrilled to see such an amazing response from all of you! Our dispatch and entire team are working diligently to process and ship your orders as quickly as possible. Please note, due to the high volume of orders, it may take an extra 2-3 business days for your orders to be dispatched.

Take into account both, dispatch processing time from our team and courier delivery time when placing an order. We recommend selecting Express Shipping for faster delivery with the courier.

We appreciate your patience and understanding!

Shipping

Order Dispatch Time

We prioritise Express Shipping orders to help get urgent orders on their way as quickly as possible.

Express Shipping: Orders placed before 12:30PM Sydney AEST/AEDT on a business day will be prioritised for same-day dispatch.*

Standard Shipping: We aim to dispatch Standard Shipping orders as quickly as possible; however, please allow additional processing time before your order is dispatched.

During busy promotional and sale periods, dispatch times may be extended by an additional 1–3 business days depending on order volumes. Express orders will continue to be prioritised for dispatch during these periods.

*If your order contains a preorder item, your entire order will be held and dispatched once the preorder item has arrived, unless otherwise stated.

If you’re a new customer, we may contact you to verify your information before dispatch. This helps us ensure your details are correct and your parcel reaches you without any issues. Please note that this verification process may delay dispatch.

I need my order ASAP!

If you need your order urgently, we recommend selecting Express Shipping at checkout, as Express orders are prioritised for dispatch. If you’ve already placed your order and it hasn’t yet been dispatched, give us a call on +61 481 421 250 and our team can check whether we’re able to arrange a quicker dispatch for you. Please note this may not always be possible during peak periods.

Order Arrival Time

All Australian orders are shipped via Australia Post. Metro areas in Australia generally arrive faster than deliveries to regional areas. Australian customers can check delivery estimates on Australia Post for your area (delivery ships from Fairfield East, 2165). You can also download the AusPost mobile app to get notifications and easily track your delivery via the AusPost Mobile App. See below for delivery timeframes by shipping method. We recommend selecting Express Shipping for any orders that are time sensitive to ensure there is enough time for it to arrive to you.

International customers, please see the drop-down menu below for related countries, shipping methods and ETA.

Please note during big sale peak periods, the courier network may also experience delays due to the high volume of parcels being sent by other businesses. We are not responsible for delays caused by our couriers or factors outside of our control.

Take into account both dispatch processing time from our team and courier delivery time when placing an order.

Shipping Information

Please select your country from the drop down below to see your shipping price and options. All costs and delivery timeframes (depending on your location in related country) are estimated. Rural regional areas may take longer than stated below timeframes. In some cases, if the shipping cost is unusually high on our end, we may reach out to discuss alternative options before dispatching your order.

AusPost Standard
3-11 Business Days
AUD $9.95
Free for orders over AUD $130+

AusPost Express
2-8 Business Days
AUD $14.95

Pick up (Fairfield East, NSW)
1-2 Business Days
Free
Pick up hours: 8:00am - 4:00pm, Monday to Friday, excluding public holidays.

You will be notified by email when your order is ready to be collected. If you need something urgently picked up, you can contact us via calling or emailing to organise it with our team to have it ready for you in time.

Delivery timeframes are estimated.

AusPost Standard
8-12 Business Days
NZD $20.00
Free for orders over NZD $150+

DHL Express (Some postcodes)
2-4 Business Days
NZD $35.00

Shipping methods and fees may vary for certain postcodes. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

AusPost Standard Shipping
10-12 Business Days
USD $15
Free for orders over USD $180+

AusPost Fast Shipping (Some postcodes)
3-6 Business Days
USD $19

Shipping methods and fees may vary for certain postcodes. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

AusPost Standard Shipping
10-12 Business Days
CAD $19.00
Free for orders over CAD $280+

DHL Express (Some postcodes)
3-4 Business Days
CAD $29.00

Shipping methods and fees may vary for certain postcodes. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

AusPost Standard Shipping
8-10 Business Days
GBP £19.00
Free for orders over GBP £200+

DHL Express (Some postcodes)
3-5 Business Days
GBP £29.00

Shipping methods and fees may vary for certain postcodes. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

AusPost Standard Shipping
7-12 Business Days
EUR €19.00
Free for orders over EUR €225+

DHL Express
3-4 Business Days
EUR €29.00

Shipping methods and fees may vary for certain postcodes. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

AusPost Standard Shipping
7-10 Business Days
CHF 19.00
Free for orders over CHF 215+

DHL Express (Some postcodes)
3-7 Business Days
CHF 29.00

Shipping methods and fees may vary for certain postcodes. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

AusPost Standard Shipping
7-10 Business Days
SEK 127.00
Free for orders over SEK 2500.00+

DHL Express (Some postcodes)
3-7 Business Days
SEK 194.00

Shipping methods and fees may vary for certain postcodes. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

AusPost Standard Shipping (depending on country)
15-25 Business Days
AUD $19.00
Free for orders over AUD $280+

DHL Express (depending on country)
2-4 Business Days
AUD $29.00

Shipping methods and fees may vary for certain countries. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

DHL Express
3-7 Business Days
AED Dhs 79.00
Free for orders over AED Dhs 731.00+

Delivery timeframes are estimated.

AusPost Standard Shipping
10-25 Business Days
$25.00 AUD

DHL Express (Some postcodes)
3-5 Business Days
$49.95 AUD

Shipping methods and fees may vary for certain postcodes. Available options will be displayed at checkout after entering your address. If a certain shipping method isn't showing, this could be due to the remote rural areas.

Delivery timeframes are estimated.

Frequently Asked Questions

Within Australia, standard delivery is free when your order is AUD $130 and above, otherwise it is only AUD $9.95! Express delivery will just set you AUD $14.95 aside.

Please note free shipping in Australia is only eligible on orders total exceeding AUD $130 after deducting the applied code/store credit/gift card. If your order total falls below AUD $130 after these deductions, shipping charges will apply.

This rule also applies for international orders and their free shipping threshold.

We use Australia Post to send all international standard and fast parcels and DHL for international express. They are all trackable posts, so you have nothing to worry about!

Please keep in mind all shipping timeframes are estimates only.

See below about applicable tariffs and duties.

With recent changes to US import regulations, including the removal of the de minimis threshold and the introduction of new tariff and duty requirements, duties and taxes are now included in our product pricing.

To keep things simple, these fees are paid to US Customs and Border Protection (CBP) on your behalf, so there are no additional charges on delivery.

If you have any questions, please reach out to our team at hello@byamica.com

From 1 April 2026, the New Zealand Government has introduced new charges for all postal goods entering New Zealand. This is now included in our product pricing.

To keep things simple, these levies are paid to NZ Customs on your behalf so there are no additional charges on delivery.

Levies are collected by NZ Customs and are non refundable, even if you return your order.

If you have any questions, please reach out to our team at hello@byamica.com

Please note that the freight/shipping fee charged by our company solely covers the cost of shipping the item(s) from our facility to the designated delivery address. It is important for customers to understand that this fee does not include any international taxes, customs duties, or any other fees that may be required by the destination country.

All responsibilities for additional charges - including but not limited to taxes, customs duties, and fees associated with the collection of the parcel - rest with the recipient. Our company is not responsible for any such additional costs that may arise during the process of shipping and delivery. As customs policies vary widely from country to country, we highly recommend that our customers contact their local customs office for further information on the specifics of these charges.

We strive to ensure a smooth and transparent shipping process, but it is crucial for recipients to be aware of and prepare for any additional expenses that may occur. Understanding and complying with the destination country’s customs regulations is essential to avoid delays or unexpected charges. Our team is always here to assist with shipping inquiries, but the liability for the parcel and any further fees, customs, or charges associated with its collection are solely the recipient's responsibility.

Don't stress, you will receive an automated email from us once your order is dispatched with tracking delivery information. For some reason, sometimes our tracking delivery email may go straight to your spam/junk mail. If you still can't find it there, send us an email on hello@byamica.com and our team can help you sort this one out!

You can also check on your order status by logging into your account.

Got way too excited about placing your order and mistyped your address? No worries!

If you have incorrectly entered your delivery address, shoot us an email at hello@byamica.com immediately (please put subject as URGENT and your order #XXXXXX) and we will do our best to make the changes before your order is shipped.

Uh oh! If the order has already been dispatched from our office and the address is incorrect, we will not be able to send out a new parcel. This will incur a return to sender fee of AUD $15 for Australian orders / AUD $25 for international orders charged by Australia Post/DHL.

To have the item sent to the correct address, additional payment for the redelivery costs will also be incurred on your side.

If you have trouble entering your delivery address in the checkout page, shout out to us on email so our Community and Customer Care Team can assist you.

Yes we do! Simply select the Click and Collect option during checkout and you will be notified by email when your order is ready to be collected. Our office is based in Fairfield, Sydney.

If you need something urgently picked up, you can contact us by email to organise it with our team to have it ready for you in time. Our hours for pick up are from 8:00am - 4:00pm, Monday to Friday, excluding public holidays.

Click & Collect orders not collected within 30 days will be cancelled and store credit will be issued. A $4 restocking fee will be taken from the amount when the credit is issued.

We get it - waiting for your order to arrive is exciting, but sometimes, hiccups can happen. Whether it’s a lost parcel, damage during transit, or something else unexpected, it’s never fun to deal with delivery drama. That’s why we’ve introduced Shipping Protection - a simple way to keep your order safe and give you one less thing to worry about.

Think of Shipping Protection as a safety net for your order. It covers:

Lost parcels: If your parcel gets lost and can’t be found, we’ll send you a replacement.
Wrong delivery: If your parcel is delivered to the wrong address due to an error on our end or the courier’s, we’ll replace it for you.
Damage: If your items arrive damaged, we’ll replace them.

It’s just a small extra fee added at checkout, but it goes a long way toward giving you peace of mind.

To read more about the terms and conditions, click here.