GUIDE: Store credits issued AFTER 15 Nov 2024

If this is you first time receiving this type of store credit from us. Please find the separate email that was sent to activate your account so the wallet widget can appear for your account. It should look something like this:

 

1. Add your items to the cart and when ready to pay, please login to your account before you head to checkout (the wallet widget will not appear at once at checkout).

2. Customers with available store credit will be able to see and view their wallet widget on the right side.

3. If you are in the cart and click checkout you should see the top wallet widget spinning before it proceeds to the checkout page. Customer can also select the amount of credit they'd like to use by opening the widget, then click the 'Checkout' button.

4. At checkout page, store credit should be automatically applied to the order. If you can not see this please go back to your cart and do step 3 again and see if it has applied correctly now.