Shipping
If you’re a new customer, we might contact you to verify your information. This is just to ensure all your details are accurate, so your parcel arrives without any issues. Please note, this verification process may result in delaying a same day dispatch.
I need my order ASAP!
If your order still hasn't been dispatched before the 12:30PM Sydney AEST/AEDT cutoff and you need it urgently, give us a call at +61 481 421 250 to see if we can arrange a quicker dispatch for you. During peak periods, we recommend selecting Express Shipping for the fastest delivery.
Order Arrival Time
International customers, please see below drop down menu for related countries shipping methods and ETA. Our deliveries are shipped from Fairfield East 2165, Australia. We recommend selecting Express/Fast Shipping for any orders that are time sensitive to ensure there is enough time for it to arrive to you.
Please note during big sale peak periods, the courier network may also experience delays due to high volume of parcels being sent by other businesses as well. We are not responsible for any delays caused by our couriers or factors outside of our control.
Take into account both, dispatch processing time from our team and courier delivery time when placing an order.
